I’ve had the pleasure of working with many different kinds of technology departments in many different corporate environments from manufacturing to health care to software as a service (SaaS) companies. Some were public companies and others privately held. I’ve noticed that it takes a certain kind of person to want to work with server and network infrastructure in IT.
Usually it starts with an interest in computers either through gaming or an interest in programming. They become passionate about technology building their own computers from assorted components. Then they become the de facto technical support hotline for their friends and family who see them as experts.
Their first tech-related job is often a Help Desk position assisting users throughout the company with their day to day computer needs. All the while wishing they worked behind the door to the data center or server room where “the magic happens”. These are the machines that keep corporate America humming and if you really knew what it took to support that infrastructure, you might think twice.